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Associate Routing Profile Queues

connect_associate_routing_profile_queues R Documentation

Associates a set of queues with a routing profile

Description

Associates a set of queues with a routing profile.

Usage

connect_associate_routing_profile_queues(InstanceId, RoutingProfileId,
  QueueConfigs, ManualAssignmentQueueConfigs)

Arguments

InstanceId

[required] The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

RoutingProfileId

[required] The identifier of the routing profile.

QueueConfigs

The queues to associate with this routing profile.

ManualAssignmentQueueConfigs

The manual assignment queues to associate with this routing profile.

Note: Use this config for chat, email, and task contacts. It does not support voice contacts.

Value

An empty list.

Request syntax

svc$associate_routing_profile_queues(
  InstanceId = "string",
  RoutingProfileId = "string",
  QueueConfigs = list(
    list(
      QueueReference = list(
        QueueId = "string",
        Channel = "VOICE"|"CHAT"|"TASK"|"EMAIL"
      ),
      Priority = 123,
      Delay = 123
    )
  ),
  ManualAssignmentQueueConfigs = list(
    list(
      QueueReference = list(
        QueueId = "string",
        Channel = "VOICE"|"CHAT"|"TASK"|"EMAIL"
      )
    )
  )
)