Skip to content

Updates the configuration for a Slack channel, such as case update notifications

Description

Updates the configuration for a Slack channel, such as case update notifications.

Usage

supportapp_update_slack_channel_configuration(channelId, channelName,
  channelRoleArn, notifyOnAddCorrespondenceToCase, notifyOnCaseSeverity,
  notifyOnCreateOrReopenCase, notifyOnResolveCase, teamId)

Arguments

  • channelId

    [required] The channel ID in Slack. This ID identifies a channel within a Slack workspace.

  • channelName

    The Slack channel name that you want to update.

  • channelRoleArn

    The Amazon Resource Name (ARN) of an IAM role that you want to use to perform operations on Amazon Web Services. For more information, see Managing access to the Amazon Web Services Support App in the Amazon Web Services Support User Guide.

  • notifyOnAddCorrespondenceToCase

    Whether you want to get notified when a support case has a new correspondence.

  • notifyOnCaseSeverity

    The case severity for a support case that you want to receive notifications.

    If you specify high or all, at least one of the following parameters must be true:

    • notifyOnAddCorrespondenceToCase
    • notifyOnCreateOrReopenCase
    • notifyOnResolveCase

    If you specify none, any of the following parameters that you specify in your request must be false:

    • notifyOnAddCorrespondenceToCase
    • notifyOnCreateOrReopenCase
    • notifyOnResolveCase

    If you don't specify these parameters in your request, the Amazon Web Services Support App uses the current values by default.

  • notifyOnCreateOrReopenCase

    Whether you want to get notified when a support case is created or reopened.

  • notifyOnResolveCase

    Whether you want to get notified when a support case is resolved.

  • teamId

    [required] The team ID in Slack. This ID uniquely identifies a Slack workspace, such as T012ABCDEFG.

Value

A list with the following syntax:

list(
  channelId = "string",
  channelName = "string",
  channelRoleArn = "string",
  notifyOnAddCorrespondenceToCase = TRUE|FALSE,
  notifyOnCaseSeverity = "none"|"all"|"high",
  notifyOnCreateOrReopenCase = TRUE|FALSE,
  notifyOnResolveCase = TRUE|FALSE,
  teamId = "string"
)

Request syntax

svc$update_slack_channel_configuration(
  channelId = "string",
  channelName = "string",
  channelRoleArn = "string",
  notifyOnAddCorrespondenceToCase = TRUE|FALSE,
  notifyOnCaseSeverity = "none"|"all"|"high",
  notifyOnCreateOrReopenCase = TRUE|FALSE,
  notifyOnResolveCase = TRUE|FALSE,
  teamId = "string"
)