List Call Analytics Categories
transcribeservice_list_call_analytics_categories | R Documentation |
Provides a list of Call Analytics categories, including all rules that make up each category¶
Description¶
Provides a list of Call Analytics categories, including all rules that make up each category.
To get detailed information about a specific Call Analytics category, use the operation.
Usage¶
Arguments¶
NextToken
If your
list_call_analytics_categories
request returns more results than can be displayed,NextToken
is displayed in the response with an associated string. To get the next page of results, copy this string and repeat your request, includingNextToken
with the value of the copied string. Repeat as needed to view all your results.MaxResults
The maximum number of Call Analytics categories to return in each page of results. If there are fewer results than the value that you specify, only the actual results are returned. If you do not specify a value, a default of 5 is used.
Value¶
A list with the following syntax:
list(
NextToken = "string",
Categories = list(
list(
CategoryName = "string",
Rules = list(
list(
NonTalkTimeFilter = list(
Threshold = 123,
AbsoluteTimeRange = list(
StartTime = 123,
EndTime = 123,
First = 123,
Last = 123
),
RelativeTimeRange = list(
StartPercentage = 123,
EndPercentage = 123,
First = 123,
Last = 123
),
Negate = TRUE|FALSE
),
InterruptionFilter = list(
Threshold = 123,
ParticipantRole = "AGENT"|"CUSTOMER",
AbsoluteTimeRange = list(
StartTime = 123,
EndTime = 123,
First = 123,
Last = 123
),
RelativeTimeRange = list(
StartPercentage = 123,
EndPercentage = 123,
First = 123,
Last = 123
),
Negate = TRUE|FALSE
),
TranscriptFilter = list(
TranscriptFilterType = "EXACT",
AbsoluteTimeRange = list(
StartTime = 123,
EndTime = 123,
First = 123,
Last = 123
),
RelativeTimeRange = list(
StartPercentage = 123,
EndPercentage = 123,
First = 123,
Last = 123
),
ParticipantRole = "AGENT"|"CUSTOMER",
Negate = TRUE|FALSE,
Targets = list(
"string"
)
),
SentimentFilter = list(
Sentiments = list(
"POSITIVE"|"NEGATIVE"|"NEUTRAL"|"MIXED"
),
AbsoluteTimeRange = list(
StartTime = 123,
EndTime = 123,
First = 123,
Last = 123
),
RelativeTimeRange = list(
StartPercentage = 123,
EndPercentage = 123,
First = 123,
Last = 123
),
ParticipantRole = "AGENT"|"CUSTOMER",
Negate = TRUE|FALSE
)
)
),
CreateTime = as.POSIXct(
"2015-01-01"
),
LastUpdateTime = as.POSIXct(
"2015-01-01"
),
InputType = "REAL_TIME"|"POST_CALL"
)
)
)