Get Call Analytics Job

transcribeservice_get_call_analytics_job

R Documentation

Provides information about the specified Call Analytics job

Description

Provides information about the specified Call Analytics job.

To view the job's status, refer to CallAnalyticsJobStatus. If the status is COMPLETED, the job is finished. You can find your completed transcript at the URI specified in TranscriptFileUri. If the status is FAILED, FailureReason provides details on why your transcription job failed.

If you enabled personally identifiable information (PII) redaction, the redacted transcript appears at the location specified in RedactedTranscriptFileUri.

If you chose to redact the audio in your media file, you can find your redacted media file at the location specified in RedactedMediaFileUri.

To get a list of your Call Analytics jobs, use the operation.

Usage

transcribeservice_get_call_analytics_job(CallAnalyticsJobName)

Arguments

CallAnalyticsJobName

[required] The name of the Call Analytics job you want information about. Job names are case sensitive.

Value

A list with the following syntax:

list(
  CallAnalyticsJob = list(
    CallAnalyticsJobName = "string",
    CallAnalyticsJobStatus = "QUEUED"|"IN_PROGRESS"|"FAILED"|"COMPLETED",
    CallAnalyticsJobDetails = list(
      Skipped = list(
        list(
          Feature = "GENERATIVE_SUMMARIZATION",
          ReasonCode = "INSUFFICIENT_CONVERSATION_CONTENT"|"FAILED_SAFETY_GUIDELINES",
          Message = "string"
        )
      )
    ),
    LanguageCode = "af-ZA"|"ar-AE"|"ar-SA"|"da-DK"|"de-CH"|"de-DE"|"en-AB"|"en-AU"|"en-GB"|"en-IE"|"en-IN"|"en-US"|"en-WL"|"es-ES"|"es-US"|"fa-IR"|"fr-CA"|"fr-FR"|"he-IL"|"hi-IN"|"id-ID"|"it-IT"|"ja-JP"|"ko-KR"|"ms-MY"|"nl-NL"|"pt-BR"|"pt-PT"|"ru-RU"|"ta-IN"|"te-IN"|"tr-TR"|"zh-CN"|"zh-TW"|"th-TH"|"en-ZA"|"en-NZ"|"vi-VN"|"sv-SE"|"ab-GE"|"ast-ES"|"az-AZ"|"ba-RU"|"be-BY"|"bg-BG"|"bn-IN"|"bs-BA"|"ca-ES"|"ckb-IQ"|"ckb-IR"|"cs-CZ"|"cy-WL"|"el-GR"|"et-ET"|"eu-ES"|"fi-FI"|"gl-ES"|"gu-IN"|"ha-NG"|"hr-HR"|"hu-HU"|"hy-AM"|"is-IS"|"ka-GE"|"kab-DZ"|"kk-KZ"|"kn-IN"|"ky-KG"|"lg-IN"|"lt-LT"|"lv-LV"|"mhr-RU"|"mi-NZ"|"mk-MK"|"ml-IN"|"mn-MN"|"mr-IN"|"mt-MT"|"no-NO"|"or-IN"|"pa-IN"|"pl-PL"|"ps-AF"|"ro-RO"|"rw-RW"|"si-LK"|"sk-SK"|"sl-SI"|"so-SO"|"sr-RS"|"su-ID"|"sw-BI"|"sw-KE"|"sw-RW"|"sw-TZ"|"sw-UG"|"tl-PH"|"tt-RU"|"ug-CN"|"uk-UA"|"uz-UZ"|"wo-SN"|"zu-ZA",
    MediaSampleRateHertz = 123,
    MediaFormat = "mp3"|"mp4"|"wav"|"flac"|"ogg"|"amr"|"webm"|"m4a",
    Media = list(
      MediaFileUri = "string",
      RedactedMediaFileUri = "string"
    ),
    Transcript = list(
      TranscriptFileUri = "string",
      RedactedTranscriptFileUri = "string"
    ),
    StartTime = as.POSIXct(
      "2015-01-01"
    ),
    CreationTime = as.POSIXct(
      "2015-01-01"
    ),
    CompletionTime = as.POSIXct(
      "2015-01-01"
    ),
    FailureReason = "string",
    DataAccessRoleArn = "string",
    IdentifiedLanguageScore = 123.0,
    Settings = list(
      VocabularyName = "string",
      VocabularyFilterName = "string",
      VocabularyFilterMethod = "remove"|"mask"|"tag",
      LanguageModelName = "string",
      ContentRedaction = list(
        RedactionType = "PII",
        RedactionOutput = "redacted"|"redacted_and_unredacted",
        PiiEntityTypes = list(
          "BANK_ACCOUNT_NUMBER"|"BANK_ROUTING"|"CREDIT_DEBIT_NUMBER"|"CREDIT_DEBIT_CVV"|"CREDIT_DEBIT_EXPIRY"|"PIN"|"EMAIL"|"ADDRESS"|"NAME"|"PHONE"|"SSN"|"ALL"
        )
      ),
      LanguageOptions = list(
        "af-ZA"|"ar-AE"|"ar-SA"|"da-DK"|"de-CH"|"de-DE"|"en-AB"|"en-AU"|"en-GB"|"en-IE"|"en-IN"|"en-US"|"en-WL"|"es-ES"|"es-US"|"fa-IR"|"fr-CA"|"fr-FR"|"he-IL"|"hi-IN"|"id-ID"|"it-IT"|"ja-JP"|"ko-KR"|"ms-MY"|"nl-NL"|"pt-BR"|"pt-PT"|"ru-RU"|"ta-IN"|"te-IN"|"tr-TR"|"zh-CN"|"zh-TW"|"th-TH"|"en-ZA"|"en-NZ"|"vi-VN"|"sv-SE"|"ab-GE"|"ast-ES"|"az-AZ"|"ba-RU"|"be-BY"|"bg-BG"|"bn-IN"|"bs-BA"|"ca-ES"|"ckb-IQ"|"ckb-IR"|"cs-CZ"|"cy-WL"|"el-GR"|"et-ET"|"eu-ES"|"fi-FI"|"gl-ES"|"gu-IN"|"ha-NG"|"hr-HR"|"hu-HU"|"hy-AM"|"is-IS"|"ka-GE"|"kab-DZ"|"kk-KZ"|"kn-IN"|"ky-KG"|"lg-IN"|"lt-LT"|"lv-LV"|"mhr-RU"|"mi-NZ"|"mk-MK"|"ml-IN"|"mn-MN"|"mr-IN"|"mt-MT"|"no-NO"|"or-IN"|"pa-IN"|"pl-PL"|"ps-AF"|"ro-RO"|"rw-RW"|"si-LK"|"sk-SK"|"sl-SI"|"so-SO"|"sr-RS"|"su-ID"|"sw-BI"|"sw-KE"|"sw-RW"|"sw-TZ"|"sw-UG"|"tl-PH"|"tt-RU"|"ug-CN"|"uk-UA"|"uz-UZ"|"wo-SN"|"zu-ZA"
      ),
      LanguageIdSettings = list(
        list(
          VocabularyName = "string",
          VocabularyFilterName = "string",
          LanguageModelName = "string"
        )
      ),
      Summarization = list(
        GenerateAbstractiveSummary = TRUE|FALSE
      )
    ),
    ChannelDefinitions = list(
      list(
        ChannelId = 123,
        ParticipantRole = "AGENT"|"CUSTOMER"
      )
    )
  )
)

Request syntax

svc$get_call_analytics_job(
  CallAnalyticsJobName = "string"
)