Describe Create Case Options
support_describe_create_case_options | R Documentation |
Returns a list of CreateCaseOption types along with the corresponding supported hours and language availability¶
Description¶
Returns a list of CreateCaseOption types along with the corresponding
supported hours and language availability. You can specify the
language
categoryCode
, issueType
and serviceCode
used to
retrieve the CreateCaseOptions.
-
You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.
-
If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the
SubscriptionRequiredException
error message appears. For information about changing your support plan, see Amazon Web Services Support.
Usage¶
Arguments¶
issueType
[required] The type of issue for the case. You can specify
customer-service
ortechnical
. If you don't specify a value, the default istechnical
.serviceCode
[required] The code for the Amazon Web Services service. You can use the
describe_services
operation to get the possibleserviceCode
values.language
[required] The language in which Amazon Web Services Support handles the case. Amazon Web Services Support currently supports Chinese (“zh”), English ("en"), Japanese ("ja") and Korean (“ko”). You must specify the ISO 639-1 code for the
language
parameter if you want support in that language.categoryCode
[required] The category of problem for the support case. You also use the
describe_services
operation to get the category code for a service. Each Amazon Web Services service defines its own set of category codes.
Value¶
A list with the following syntax:
list(
languageAvailability = "string",
communicationTypes = list(
list(
type = "string",
supportedHours = list(
list(
startTime = "string",
endTime = "string"
)
),
datesWithoutSupport = list(
list(
startDateTime = "string",
endDateTime = "string"
)
)
)
)
)