Client
connectcontactlens | R Documentation |
Amazon Connect Contact Lens¶
Description¶
Amazon Connect Contact Lens enables you to analyze conversations between customer and agents, by using speech transcription, natural language processing, and intelligent search capabilities. It performs sentiment analysis, detects issues, and enables you to automatically categorize contacts.
Amazon Connect Contact Lens provides both real-time and post-call analytics of customer-agent conversations. For more information, see Analyze conversations using speech analytics in the Amazon Connect Administrator Guide.
Usage¶
Arguments¶
config
Optional configuration of credentials, endpoint, and/or region.
credentials:
creds:
access_key_id: AWS access key ID
secret_access_key: AWS secret access key
session_token: AWS temporary session token
profile: The name of a profile to use. If not given, then the default profile is used.
anonymous: Set anonymous credentials.
endpoint: The complete URL to use for the constructed client.
region: The AWS Region used in instantiating the client.
close_connection: Immediately close all HTTP connections.
timeout: The time in seconds till a timeout exception is thrown when attempting to make a connection. The default is 60 seconds.
s3_force_path_style: Set this to
true
to force the request to use path-style addressing, i.e.http://s3.amazonaws.com/BUCKET/KEY
.sts_regional_endpoint: Set sts regional endpoint resolver to regional or legacy https://docs.aws.amazon.com/sdkref/latest/guide/feature-sts-regionalized-endpoints.html
credentials
Optional credentials shorthand for the config parameter
creds:
access_key_id: AWS access key ID
secret_access_key: AWS secret access key
session_token: AWS temporary session token
profile: The name of a profile to use. If not given, then the default profile is used.
anonymous: Set anonymous credentials.
endpoint
Optional shorthand for complete URL to use for the constructed client.
region
Optional shorthand for AWS Region used in instantiating the client.
Value¶
A client for the service. You can call the service's operations using
syntax like svc$operation(...)
, where svc
is the name you've
assigned to the client. The available operations are listed in the
Operations section.
Service syntax¶
svc <- connectcontactlens(
config = list(
credentials = list(
creds = list(
access_key_id = "string",
secret_access_key = "string",
session_token = "string"
),
profile = "string",
anonymous = "logical"
),
endpoint = "string",
region = "string",
close_connection = "logical",
timeout = "numeric",
s3_force_path_style = "logical",
sts_regional_endpoint = "string"
),
credentials = list(
creds = list(
access_key_id = "string",
secret_access_key = "string",
session_token = "string"
),
profile = "string",
anonymous = "logical"
),
endpoint = "string",
region = "string"
)
Operations¶
- Provides a list of analysis segments for a real-time analysis session
Examples¶
## Not run:
svc <- connectcontactlens()
svc$list_realtime_contact_analysis_segments(
Foo = 123
)
## End(Not run)