Create Case Rule

connectcases_create_case_rule

R Documentation

Creates a new case rule¶

Description¶

Creates a new case rule. In the Amazon Connect admin website, case rules are known as case field conditions. For more information about case field conditions, see Add case field conditions to a case template.

Usage¶

connectcases_create_case_rule(description, domainId, name, rule)

Arguments¶

description: The description of a case rule.
domainId: [required] Unique identifier of a Cases domain.
name: [required] Name of the case rule.
rule: [required] Represents what rule type should take place, under what conditions.

Value¶

A list with the following syntax:

list(
  caseRuleArn = "string",
  caseRuleId = "string"
)

Request syntax¶

svc$create_case_rule(
  description = "string",
  domainId = "string",
  name = "string",
  rule = list(
    required = list(
      conditions = list(
        list(
          equalTo = list(
            operandOne = list(
              fieldId = "string"
            ),
            operandTwo = list(
              booleanValue = TRUE|FALSE,
              doubleValue = 123.0,
              emptyValue = list(),
              stringValue = "string"
            ),
            result = TRUE|FALSE
          ),
          notEqualTo = list(
            operandOne = list(
              fieldId = "string"
            ),
            operandTwo = list(
              booleanValue = TRUE|FALSE,
              doubleValue = 123.0,
              emptyValue = list(),
              stringValue = "string"
            ),
            result = TRUE|FALSE
          )
        )
      ),
      defaultValue = TRUE|FALSE
    )
  )
)