Update Routing Profile Agent Availability Timer

connect_update_routing_profile_agent_availability_timer

R Documentation

Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time¶

Description¶

Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.

Usage¶

connect_update_routing_profile_agent_availability_timer(InstanceId,
  RoutingProfileId, AgentAvailabilityTimer)

Arguments¶

InstanceId: [required] The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
RoutingProfileId: [required] The identifier of the routing profile.
AgentAvailabilityTimer: [required] Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.

Value¶

An empty list.

Request syntax¶

svc$update_routing_profile_agent_availability_timer(
  InstanceId = "string",
  RoutingProfileId = "string",
  AgentAvailabilityTimer = "TIME_SINCE_LAST_ACTIVITY"|"TIME_SINCE_LAST_INBOUND"
)